How Your Utility Can Protect Customer Data
If your utility handles customer data, you need to be prepared for the possibility of a cyberattack. At the beginning of September, a water utility in Margate, Florida was hacked…
If your utility handles customer data, you need to be prepared for the possibility of a cyberattack. At the beginning of September, a water utility in Margate, Florida was hacked…
Each year, utilities are faced with new challenges. There are no shortage of problems that will take a toll on the sustainability efforts of our utilities. Here are six trends…
As necessary service providers, utilities are not exactly known for developing positive customer relationships. Fostering good customer service doesn�t just benefit customers, it benefits utilities. Rather than exerting your efforts…
Technology is a wonderful asset. It can help simplify tasks by automating much of what we used to do manually. However, with these benefits also comes some potential for problems.…
Water quality is an important issue. Excessive contaminants in drinking water can cause persistent issues for you and your family. As evidenced by the 2014 water crisis in Flint Michigan,…
Be prepared or suffer the consequences. That�s the lesson water and wastewater facility operators need to take to heart. While this may sound ominous, many issues can be resolved by…
Remote monitoring of a system offers many benefits for users. Having access to functionality without having to be physically present empowers users. There are approximately 160,000 small community and non-community…
The Flint, Mich. water scandal may no longer be in the headlines, but the impact of the crisis has left an indelible mark. It gave life to the fear that…
Government transparency is more important than ever. At Scadata, we also understand the importance of transparency and strive to make your job easier with our SCADA solution. Every taxpayer dollar…